Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website and through our communication channels includes:

A. Personal Data You Voluntarily Provide

We collect personal information that you voluntarily provide to us when you fill out forms on our website (such as our early bird notification or contact form), or when you message us. This includes:

• Name: To identify you and personalize our communications.
• Phone Number: To contact you regarding order updates or to respond to queries.
• City/Town: To understand our customer demographics and plan regional shipping.
• Email Address: For general correspondence and service notifications.

B. WhatsApp and Facebook Application Data

When you interact with our business via WhatsApp or through our Facebook developer integration, we may receive:

• Your WhatsApp profile name and phone number.
• The contents of any messages, media files, or queries you send to us.
• Metadata associated with your message (such as delivery timestamps).

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our services, including:

• Fulfilling custom printing requests and delivering orders.
• Sending notifications, updates, and responding to customer support requests.
• Communicating with you through WhatsApp or email to provide updates or marketing promotions (only where you have opted in).
• Ensuring compliance with Facebook/WhatsApp Business policies and preventing fraudulent or unauthorized activities.

4. Sharing of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information with trusted third-party service providers (such as web hosting, payment gateways, and WhatsApp/Facebook API infrastructure) solely to help us operate our business and deliver services to you, subject to strict confidentiality agreements.

5. Cookies & Tracking Technologies

We may use cookies and web beacons to enhance your experience on our website, analyze site traffic, and understand user interactions. You can choose to disable cookies through your browser settings, though some features of our site may not function fully as a result.

6. Policy Updates

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the "Effective Date" at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed of updates.